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Support Technical and other questions related to the use of SuperBeam |
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#1 |
Member
Join Date: Apr 2009
Posts: 4
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WHEN ADDING A BEAM:-
ADD BEAM BOX: PUT IN BEAM ID - PUT IN SPAN - CLICK TIMBER OR STEEL THEN FOR SOME REASON A BOX COMES UP:- LOAD DATA HAS CHANGED - APPLY - ABANDON - CANCEL. YOU NOW HAVE TO CHOOSE APPLY BEFORE YOU CAN CONTINUE ADDING THE REST OF THE LOADS. THIS HAS ONLY STARTED HAPPENING AFTER I DOWNLOADED THE LATEST FIXES YESTERDAY. Regards Dennis Burgess |
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#2 |
Administrator
Join Date: Apr 2008
Location: Melbourne, Australia
Posts: 796
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I will check this out and change if necessary
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Tony Bryer, Greentram Software Pty Ltd |
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#3 |
Administrator
Join Date: Apr 2008
Location: Melbourne, Australia
Posts: 796
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This is now fixed in SuperBeam 4.55c, available through the Internet > Check Website for Updates option within your currently installed copy of SuperBeam as long as your update cover expires April 2009 or later.
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Tony Bryer, Greentram Software Pty Ltd |
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#4 |
Member
Join Date: Sep 2008
Location: North Newbald
Posts: 22
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Paid for a user licence last 2nd February 2009, £50 to Greentram software.
Had run into glitch with earlier version when moving beams up/down the list. Got fix by downloading earlier version until fix came out. Got and stored message on 02.02.2009 saying:- Dear Kevin, Thank you for your purchase of: (1) - ProSteel 5 update cover - renewal (£50) Licensing information will be sent to you within 48 hours. Should you have any questions please contact us at: support@superbeam.co.uk Sincerely, Greentram Software Pty Ltd Currently running 533c Now cannot download 533e; software comes up with following message:- 'more recent version (5.33e) is available...last one entered ends in 902' No key sent. Can you sort? I want to buy one licence plus one extra user licence, providing I need to... ? Kevin |
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