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Old 21st February 2013, 03:33 PM   #1
Soara
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Join Date: Feb 2013
Posts: 1
Unhappy Online update not working

Check for updates returns the message:
"Could not connect to www.superbeam.co.uk. You may need to change your firewall settings".
However I can browse to the website using Internet Explorer without issue and the activation key does not need changing yet.
This happens with the firewall off.
Even put into I.E trusted sites.
Unfortunately this is the first update we've tried.
Does it use standard ports (i.e. 8080)?
Oddly the manual update option is greyed out.

Thanks
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Old 28th March 2013, 12:13 PM   #2
Tony Bryer
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Join Date: Apr 2008
Location: Melbourne, Australia
Posts: 810
Default Re: Online update not working

Apologies, I missed this. Please send me an email - support@superbeam.co.uk -and I will send you a personal direct download link.
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