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Installation issues Queries related to the installation of SuperBeam, ProSteel or EuroBeam

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Old 4th December 2013, 03:48 PM   #1
Colin Mitchell
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Join Date: Jul 2009
Posts: 33
Default Update Subscription

Tony,

We updated our Eurobeam/Prosteel/Superbeam subscription (96 Invoice 9746) on 19/Oct/13;

The last activation keys we seem to have received dated 16/Oct/13 all end with D10; and that means we can't get the latest updates; which require D11.

Can you investigate please?

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Colin Mitchell
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Old 4th December 2013, 07:06 PM   #2
Tony Bryer
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Join Date: Apr 2008
Location: Melbourne, Australia
Posts: 780
Default Re: Update Subscription

You should have been sent new keys when you renewed if not, apologies. Copies have been emailed to you.
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