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Installation issues Queries related to the installation of SuperBeam, ProSteel or EuroBeam

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Old 29th April 2009, 05:53 AM   #1
David
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Default 4.52e to 4.55a

cannot upload to 4.55a through the update key in superbeam program
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Old 29th April 2009, 07:39 AM   #2
Tony Bryer
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Default Re: 4.52e to 4.55a

Usually this happens if you've not entered the most recent activatiion key sent to you - we send you a new ley each year with the last three digits being its validity YMM (9=2009; A=2010 ...). If you go to Help > About it will show you when your current key expires. If you still need help please email support@superbeam.co.uk
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Old 20th May 2009, 02:07 PM   #3
David
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Default Re: 4.52e to 4.55a

Checked key and re-entered data, still file mismatch. But why does teh end of the key say 1908, should that be 09?
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Old 21st May 2009, 12:38 PM   #4
Tony Bryer
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Default Re: 4.52e to 4.55a

No, 908 indicates that the key will work on all releases made up to the end of August 2009.
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Old 21st May 2009, 06:42 PM   #5
David
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Default Re: 4.52e to 4.55a

Still a problem, entered all the info as emailed to me and the activation key was accepted. Re-tried 3 times still the same problem file oversize mismatch.
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