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Installation issues Queries related to the installation of SuperBeam, ProSteel or EuroBeam

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Old 17th June 2009, 07:06 PM   #1
Nick Jackson
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Join Date: Dec 2008
Posts: 22
Default Oversharged by Plimus !!!

Hi Tony,

Bought Prosteel today on the understanding that the web stated 100 for Superbeam users - still got charged 149 though and Plimus not interested in refunding the 49.

Perhaps Plimus are not aware of pricing arrangements for chaps like me adding Prosteel to an existing Superbeam portfolio.

Can I have my refund please...... ???

Cheers

Nick J
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Old 17th June 2009, 09:23 PM   #2
Tony Bryer
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Default Re: Oversharged by Plimus !!!

Too late for you, but for anyone else follow the link http://www.superbeam.co.uk/renew to get the cross purchase order price. This link is also the one to use when it comes to renew your update cover.

You paid the full price (149) instead of the SuperBeam user price (100): I will get Plimus to give you a pro-rate refund.
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Old 17th June 2009, 11:11 PM   #3
Nick Jackson
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Default Re: Oversharged by Plimus !!!

Heartfelt thanks!!!
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