Greentram Software Support Forums  

Go Back   Greentram Software Support Forums > SuperBeam > Support

Support Technical and other questions related to the use of SuperBeam

Reply
 
Thread Tools Display Modes
Old 4th December 2017, 01:40 PM   #1
Martin Clifton
Senior Member
 
Join Date: Feb 2010
Posts: 25
Default Superbeam 'crash'

Hi Tony,

Have a big problem for me and was hoping you can help.

I have currently approx. 50No. beams in a set and i just loaded in another beam and the box came up and 'said' error have to closed program, or I decided to carry one, but still the error message came up. I did have the chance to save the beams previously so I thought I did not have a problem.

However, although superbeam works fine with other saved beams for other jobs, it will not open this current file and just tells me there is and error and superbeam has stopped working.

Do yo know how i can open this current file? I have spent 3 days inputting all these beams and would prefer not to input them all again.

I did think about turning my computer back say a couple of hours, but not sure that can be done.

Help please, many thanks
Martin Clifton is offline   Reply With Quote
Old 4th December 2017, 08:21 PM   #2
Tony Bryer
Administrator
 
Join Date: Apr 2008
Location: Melbourne, Australia
Posts: 782
Default Re: Superbeam 'crash'

I'm sorry this has happened. If you email the project file as an attachment to support@superbeam.co.uk I will see if I can recover it for you, and I'll also be able to see what the problem is and hopefully fix it in future releases.
__________________
Tony Bryer, Greentram Software Pty Ltd
Tony Bryer is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is Off
HTML code is Off



All times are GMT. The time now is 12:21 AM.


Powered by vBulletin® Version 3.8.5
Copyright ©2000 - 2017, Jelsoft Enterprises Ltd.
Copyright 2011 Greentram Software Pty Ltd, Melbourne, Australia